Frequently Asked Questions

When are you open?

We are open from Monday to Saturday, with a late night openings on Tuesday, Wednesday and Thursday. If you can't find an appointment to suit, then please contact us direct so we can meet your needs

Is there a waiting list for treatment?

No! If you require treatment now then we are the clinic you need as you can often get an appointment the very same day! 

Do I need a referral from my GP?

No, our therapists are fully trained to assess and diagnose all neuromusculoskeltal conditions. If we feel that you need onward referral we will liaise directly with your GP to ensure you get the very best possible care. We are trained to be your first point of call for all neuromusculoskeletal conditions. 

Some insurance companies may require that you inform your GP that you are receiving treatment. If you are claiming through an insurance policy please check your policy or contact us for more information.

What to expect on your first session?

In order to comprehensively assess your condition, our Therapists will ask you in a relaxed, friendly manner questions about your condition and how it affects you. From this we will gain information about where to begin our examination. The examination will consist of you performing certain movements, and the therapist moving your joints passively to detect restrictions, performing clinical tests and observations. From this we will work together to get a functional diagnosis. 

Do you accept health insurance?

Yes. We currently accept Westfield, AVIVA, Simply Health, WPA, CIGNA, Vitality, Healix and Allianz World Health insurance.

Which Therapy is right for me Osteopathy or Physiotherapy?

Which Therapy is right for me Osteopathy or Physiotherapy?

Both our Therapists are highly skilled in delivering manual therapy treatments, whilst their approach may differ slightly, there is little difference in the treatments they provide. You can chose either therapist based on your own personal preference or availability, but you can rest assured that you will receive the very best treatment with whichever you chose.

Privacy Policy

Should you require any further information please contact us on 01709 532325 and we will be more than happy to help you in any way we can

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